Privacy Policy

MeTalk is a communication app that lets users create an account, add contacts, send messages, share moments, and make audio or video calls.

This Privacy Policy explains how WONG MEAN YANN (“we”, “us”, or “our”) collects, uses, shares, stores, and deletes information when you use MeTalk.

Privacy contact:
mt.vellfire999@gmail.com
16, JALAN AUSTIN HEIGHTS 5/23, TAMAN MOUNT AUSTIN, 81100 JOHOR BAHRU

Information we collect:

Account information

We collect information you provide when creating or managing an account, such as username, phone number, email address, display name, profile photo, password credentials, and account settings.

Contacts and social graph

With your permission, MeTalk may access contacts on your device so you can find friends, invite contacts, and manage friend requests. We may also process your in-app contact list, friend relationships, blocked users, hidden chats, group membership, call history, and interaction metadata needed to provide the service.

Messages and user content

We process messages, media, voice messages, stickers, moments posts, comments, replies, profile content, group information, and other content you create or share in the app. Message and media content is processed to deliver the service, sync conversations, support reporting and moderation, and maintain safety.

Audio and video call data

MeTalk uses your microphone and camera when you make or receive audio and video calls. We process call session information such as participants, call status, meeting connection data, duration, and technical diagnostics needed to connect and maintain calls. We do not use your camera or microphone unless you choose to use a feature that requires them or grant permission.

Photos, videos, and files

If you choose to upload profile photos, moments, chat media, or other files, MeTalk processes the selected media so it can be uploaded, displayed, sent, cached, or downloaded in the app.

Location information

With your permission, MeTalk may use approximate or precise location for nearby people or location-based discovery features. You can disable location permission in your device settings.

Notifications and device information

We process push notification tokens, device type, operating system, app version, language settings, and notification preferences so we can deliver messages, calls, contact requests, moments alerts, and service notices.

Diagnostics, logs, and security data

We may collect crash logs, performance diagnostics, authentication logs, IP address, request metadata, and security signals to prevent abuse, debug problems, protect accounts, and improve reliability.

How we use information:

We use information to:

  • create, authenticate, secure, and manage accounts;
  • provide messaging, contacts, friend requests, groups, moments, calls, notifications, and profile features;
  • sync conversations and account data across sessions and devices;
  • help users find and connect with contacts;
  • store and deliver user-generated content chosen by users;
  • detect spam, abuse, fraud, security threats, and policy violations;
  • review reports, moderate unsafe content, and enforce our Terms and Community Guidelines;
  • troubleshoot errors, maintain app performance, and improve service reliability;
  • respond to support requests and legal obligations.

Permissions we request:

Camera

Used for video calls, taking photos, scanning QR codes, and uploading media selected by the user.

Microphone

Used for audio calls, video calls, and voice messages.

Contacts

Used to help find friends, manage contact discovery, and support friend requests.

Location

Used for nearby people or location-based features when enabled by the user.

Photos, videos, and storage

Used to upload, send, save, cache, or display photos, videos, files, profile pictures, and moments.

Notifications

Used to notify users about messages, calls, contact requests, moments, and account or service updates.

How we share information:

Other users

Your profile name, profile photo, MeTalk ID, moments, messages, call participation, group membership, and content you choose to share may be visible to other users according to the feature you use and your privacy settings.

Service providers

We may share information with vendors that provide hosting, storage, database, notification, messaging infrastructure, cloud media, security, diagnostics, and audio/video calling services. These providers process information for us and are expected to protect it.

Legal, safety, and compliance

We may disclose information when required by law, legal process, government request, safety investigation, fraud prevention, policy enforcement, or to protect the rights and safety of users, the public, MeTalk, or others.

Business transfer

If MeTalk is involved in a merger, acquisition, financing, restructuring, or sale of assets, user information may be transferred as part of that transaction, subject to appropriate notice where required.

We do not sell personal and sensitive user data.

Data security:

We use reasonable technical and organizational measures to protect user information, including encrypted transmission where appropriate, access controls, authentication safeguards, logging, and operational security practices. No online service can guarantee absolute security.

Data retention:

We keep information for as long as needed to provide MeTalk, comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements. Some data may be deleted sooner when no longer needed. Some records may be retained for 30 days, unless longer retention is required for legal, security, fraud prevention, dispute, abuse prevention, compliance, backups, or legitimate business records.

Account deletion:

If you created a MeTalk account, you can request account deletion in the app or through https://metalk.asia/account-deletion. When your account is deleted, we delete or anonymize personal data associated with the account unless we must retain certain data for legal, security, fraud prevention, dispute resolution, or compliance reasons.

Your choices:

You can:

  • update account profile information in the app;
  • change device permissions in your device settings;
  • control notification preferences in the app or device settings;
  • block users or manage contacts where supported;
  • delete certain content where supported;
  • request account deletion;
  • contact us about privacy questions at mt.vellfire999@gmail.com.

Children:

MeTalk is not intended for children under the minimum age required by applicable law. Users who are not old enough to consent to data processing or use social communication features must not use MeTalk without the required parent or guardian consent where applicable. If we learn that we collected personal data from a child without required consent, we will take appropriate steps to delete it.

International processing:

Your information may be processed and stored in countries other than where you live. We take steps designed to protect information according to this Privacy Policy and applicable law.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will update the effective date and, where required, provide additional notice. Continued use of MeTalk after an update means you accept the updated policy.

Contact:

WONG MEAN YANN
16, JALAN AUSTIN HEIGHTS 5/23, TAMAN MOUNT AUSTIN, 81100 JOHOR BAHRU
mt.vellfire999@gmail.com
metalk198@gmail.com